Fashion & Clothing
The Challenge
Fashion has the highest return and refusal rate of any COD niche in Morocco. Customers order multiple sizes, colors, or styles intending to keep one and return the rest. Without confirmation, you're shipping a gamble. Return costs on fashion orders can wipe out entire campaign margins.
How We Handle It
Our agents confirm exact size and color, proactively address sizing concerns, and set clear expectations about the product. We reduce impulsive multi-size orders and prepare customers for a single item.